General Terms and Conditions for Edge Branding Solutions LLC

Effective Date: June 26, 2025

Welcome to Edge Branding Solutions LLC. We are committed to fostering genuine connections, providing clear guidance, and delivering practical, highly effective solutions that drive sustainable growth for your business. Our "Relationship Builder" and "Permission-Based" philosophy means we prioritize understanding your unique needs, goals, and objectives, and then, with your explicit permission, delivering solutions truly in your best interest.

These General Terms and Conditions ("Terms") govern the relationship between Edge Branding Solutions LLC ("Edge," "we," "us," or "our") and our clients ("Client" or "you") regarding the provision of our services. By engaging with Edge, you agree to be bound by these Terms.

1. Services Provided

Edge Branding Solutions LLC offers a comprehensive suite of marketing, branding, and client retention services, including but not limited to:

Digital Marketing Systems: Implementation and management of marketing automation platforms (e.g., GoHighLevel-powered Edge Digital Marketing Systems) for lead capture, nurturing, and automated follow-up. This may include AI-powered Missed Call Text-Back services and lead-generating website offers.

Gifting Solutions: Strategic client gifting services, including the provision of high-quality products (e.g., Cutco Gifting) designed to nurture client relationships and generate referrals. This may involve automated recipe postcards and leveraging the https://sharpgiftguy.com community.

Promotional Products: Sourcing and provision of branded promotional items.

Consulting & Strategy: Expert guidance and strategic direction on marketing, branding, sales philosophy ("No-Sleaze Sales Coach" principles), and client acquisition.

Operational Efficiency Support: Automation of key marketing and follow-up processes, potentially including administrative tasks like postcard mailing, to free up client time.

Exclusive Member Access: All clients of Edge Digital receive access to members.edgedms.com, which contains valuable tutorials and exclusive bonuses to maximize your digital marketing efforts.

Specific services, scope of work, deliverables, timelines, and fees will be detailed in a separate, mutually agreed-upon Service Agreement, Proposal, or Statement of Work ("Service Agreement"). These Terms shall be incorporated by reference into all Service Agreements.

2. Client Responsibilities

To ensure the successful delivery of services, the Client agrees to:

Provide Timely Information: Furnish all necessary information, content (text, images, branding assets), and access (e.g., to existing platforms, analytics) promptly as requested by Edge. Delays in providing information may impact project timelines and deliverables.

Designated Contact: Appoint a single point of contact for all communications related to the services.

Feedback and Approvals: Provide constructive feedback and approvals in a timely manner as per agreed-upon project milestones.

Cooperation: Cooperate fully with Edge personnel and adhere to the terms outlined in the Service Agreement.

Compliance: Ensure that any content or materials provided to Edge for use in marketing efforts comply with all applicable laws, regulations, and third-party brand guidelines (e.g., Cutco brand guidelines for gifting). The Client is solely responsible for the legality and accuracy of their provided content.

Payment: Make all payments in accordance with the payment schedule outlined in the Service Agreement.

3. Fees and Payment

Service Fees: Fees for services will be clearly outlined in the respective Service Agreement. All fees are quoted in U.S. Dollars unless otherwise specified.

Payment Terms: Payment terms (e.g., upfront payment, milestone payments, recurring monthly fees) will be specified in the Service Agreement. Invoices are due upon receipt unless other terms are explicitly stated.

Late Payments: Payments not received by the due date may be subject to a late fee of 1.5% per month or the maximum rate permitted by law, whichever is lower, on the outstanding balance.

Expenses: Any out-of-pocket expenses incurred by Edge on behalf of the Client (e.g., third-party software subscriptions, ad spend, product costs for gifting) will be billed separately and require prior Client approval, as detailed in the Service Agreement.

4. Intellectual Property

Client Materials: All content, trademarks, logos, and materials provided by the Client to Edge remain the exclusive property of the Client. The Client grants Edge a non-exclusive, royalty-free license to use these materials solely for the purpose of providing the agreed-upon services.

Edge Work Product: Unless otherwise specified in a Service Agreement, upon full payment of all applicable fees, the Client shall own the intellectual property rights to the final deliverables specifically created by Edge for the Client under the Service Agreement.

Edge Tools & Systems: Edge retains all intellectual property rights to its proprietary tools, methodologies, software (e.g., Edge Digital Marketing Systems), templates, and pre-existing materials used in the provision of services. The Client is granted a non-exclusive, non-transferable license to use these solely for their internal business operations during the term of the Service Agreement.

5. Confidentiality

Both Edge and the Client agree to keep confidential all non-public information obtained from the other party during the course of the engagement, including but not limited to business plans, financial information, marketing strategies, client lists, and proprietary technologies ("Confidential Information"). Confidential Information shall not be disclosed to any third party without the prior written consent of the disclosing party, except as required by law or for the purpose of providing or receiving the services (e.g., sharing client branding with a gifting vendor, provided they are also bound by confidentiality). This obligation of confidentiality shall survive the termination of these Terms.

6. Disclaimers and Limitation of Liability

No Guarantees (General): While Edge Branding Solutions LLC is dedicated to driving tangible results and growth through proven strategies and tools, we cannot and do not guarantee specific outcomes, sales figures, lead volumes, or return on investment. Marketing effectiveness can be influenced by numerous external factors beyond our control.

30-Day Money-Back Guarantee (Edge Digital Marketing Systems): For Edge Digital Marketing Systems specifically, we offer a 30-day money-back guarantee from the initial service activation date. If, within this 30-day period, you are not satisfied with the core functionality of the digital marketing system, you may request a refund of 50% of the setup fees and 100% of the subscription fees paid for that specific system. This guarantee applies only to direct service fees and excludes any third-party costs or ad spend. The request for refund must be submitted in writing to Edge within the 30-day period.

Ad Spend Disclaimer: Edge Branding Solutions LLC is not responsible for and does not manage or guarantee the performance of any client-funded advertising campaigns (ad spend). All ad spend budgets are managed and controlled solely by the Client, and Edge provides guidance and setup for ad platforms only as part of its service.

"As Is" Basis: Services are provided on an "as is" and "as available" basis. Edge makes no warranties, express or implied, regarding the services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Third-Party Services: Edge may integrate or recommend third-party services (e.g., advertising platforms, CRM tools, product suppliers like Cutco). Edge is not responsible for the performance, availability, or policies of these third-party services.

Limitation of Liability: To the maximum extent permitted by law, Edge Branding Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content. In no event shall Edge's aggregate liability for all claims relating to the services exceed the total amount paid by the Client to Edge for the specific services giving rise to the claim in the twelve (12) months preceding the claim.

7. Term and Termination

Term: The term of engagement for services will be specified in the Service Agreement.

Termination for Convenience: Either party may terminate a Service Agreement for convenience by providing written notice as specified in that agreement (e.g., 30 days' written notice for monthly recurring services).

Termination for Cause: Either party may terminate a Service Agreement immediately upon written notice if the other party breaches any material provision of these Terms or the Service Agreement and fails to cure such breach within a reasonable period (e.g., 15 days) after receiving written notice thereof.

Effect of Termination: Upon termination, the Client shall pay Edge for all services rendered and expenses incurred up to the date of termination. Edge will promptly provide the Client with all completed deliverables for which payment has been received. Certain provisions, including Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, and Governing Law, shall survive termination.

8. Governing Law and Dispute Resolution

Governing Law: These Terms and any Service Agreement shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

Dispute Resolution: In the event of any dispute arising out of or relating to these Terms or any Service Agreement, the parties agree to first attempt to resolve the dispute through good faith negotiation. If a resolution cannot be reached within a reasonable timeframe, the parties agree to explore mediation as a non-binding alternative. If mediation is unsuccessful, any legal action shall be brought exclusively in the state or federal courts located in Ohio.

9. Miscellaneous

Entire Agreement: These Terms, together with any applicable Service Agreement, constitute the entire agreement between Edge Branding Solutions LLC and the Client, superseding all prior and contemporaneous agreements, proposals, or representations, whether written or oral.

Amendments: These Terms may be updated by Edge from time to time. Any material changes will be communicated to the Client in writing. Continued engagement with Edge services after such notification constitutes acceptance of the updated Terms.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

Force Majeure: Neither party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Relationship of Parties: Edge Branding Solutions LLC acts as an independent contractor. Nothing in these Terms shall be construed as creating a partnership, joint venture, employment, or agency relationship between the parties.

For any questions regarding these General Terms and Conditions, please contact us.

Edge Branding Solutions LLC

By email: [email protected]

By visiting this page on our website:

By phone: 1-855-471-4438